Personal Information Collection Statement
Privacy at The Station
This statement explains how WAZUP STATION LIMITED, trading as THE STATION BY WAZUP, collects, uses and protects personal data in The Station member service.
Information we collect
We collect your phone number, an encrypted version of your PIN, an optional display name, member number, and the points, stamps, rewards, Pass, Station Credit, event and transaction-reference records created when you use the member card. Stripe processes online payment details; we retain only payment status and identifiers used for reconciliation, never full card details.
Why we need it
We use this information to create and protect member accounts, display the member card, calculate and redeem rewards, activate paid benefits, handle support and refunds, reconcile transactions, prevent misuse and keep the service secure. Marketing messages are optional, and declining them does not affect the core member service.
Service providers and data flow
We may share the minimum necessary data with payment, ecommerce, POS, hosting and technology providers such as Stripe, Shopify and Eats365. Providers may process data only for the relevant service. We do not sell personal data unless required by law or covered by appropriate consent.
Retention, security and your rights
We keep information only as needed for member services, accounting, dispute handling and legal obligations. Access controls, encrypted credentials, backups and operating logs protect it. You may request access or correction, unsubscribe from marketing, or ask about account handling.
Contact us
For privacy, data-access or correction requests, email info@wazup.run or write to G/F, 18 Upper Station Street, Sheung Wan, Hong Kong. We may need to verify your member identity first.